Home Base Clinical Operations
Beginning Monday, March 16th, Home Base is moving all appointments to virtual telephone and video visits through July 5, 2020 in order to continue providing our patients with the best and safest care. Our remaining programs will be put on hold until we monitor the situation. Home Base is enabled to offer care virtually in Massachusetts only.
For existing patients, please contact your provider directly with questions, or contact Home Base’s main number at 617-724-5202 . For veterans, active duty service members, and military families interested in learning more about Home Base or establishing care, please call 617-724-5202 or visit www.homebase.org/connect2care to schedule a virtual appointment.
Please refer to the clinical offerings still available at Home Base through virtual telephone and video visits.
Outpatient Mental Health Clinic for Veterans and Military Families
Warrior Health & Fitness for Veterans and Families
Home Base’s Warrior Health & Fitness Program is available for current and alumni participants through virtual means. Our staff looks forward to expanding this program to onboard new and interested Veterans to the program in the near future. If you are interested in learning more about our Warrior Health & Fitness Program, please email Warrior Health & Fitness Program Director Ryan Vanderweit here.
NEW: Home Base Operation Health@Home Digital Wellness Program
Home Base launched Operation Health@Home, an online platform that will bring you essential coaching strategies in fitness, nutrition, mindfulness, and mental health. New curated content by Home Base’s experts will be posted daily on our digital hub and on social media. Follow us at @homebaseprogram – and join us as we build our community with #HBHealthAtHome.
NEW: Slide Into Home Base: Virtual Drop-In Sessions
As we continue to social distance, staying connected, and informed is more important than ever. Join Home Base every week for virtual meet-ups and distantly socialize with other Veterans, Service Members, and Military Families. Home Base’s virtual meet-ups will be led by Home Base’s Veteran and Family Outreach team and cover a range of topics important to our military community these days. Register for one – or all – of our sessions here. We look forward to seeing you online.
Veterans: Tuesdays and Fridays at 12 pm EST
Military Family Members: Mondays at 10 am EST and Thursdays at 4 pm EST
Our staff is working remotely to serve you and provide continued care to our Veterans and their families. Home Base’s Connect to Care form submissions and voicemail will be checked daily.
If you would like to connect with a member of our Veteran Outreach or Family Support Team:
Visit www.homebase.org/connect2care
Call Home Base at 617-724-5202
Telehealth and Virtual Care at Home Base
Our clinical team has been working to develop new virtual and telehealth options to increase patient access across Massachusetts through July 5, 2020. Please see below for an overview of our telehealth program and what is available to you remotely during this time.
What is Telehealth?
Telehealth allows you to connect with a Home Base clinician through secure video and/or telephone. Home Base’s telehealth services remove barriers to care and allows patients to receive customized, high-quality treatment from the comfort of their own home. Home Base’s telehealth services are a secure and HIPAA-compliant tool that allows you to safely and confidentially consult with a clinician online or by phone.
What do I need to set up virtual visits with my provider?
Visits can be conducted by phone or through virtual video visits, which are secure, real-time video visits conducted with your clinician from your home or other private location. These can be done on a smartphone, laptop or computer that has a camera installed. Once your virtual care plan is set up with your provider, you will receive step-by-step instructions on how to set up at home.
Who is eligible for virtual care at Home Base?
Both current and new patients are eligible to telehealth care at Home Base.
- If you are a current patient at Home Base, please speak with your provider directly on setting up your virtual care plan
- If you are a new patient interested in seeking care at Home Base:
- Visit www.homebase.org/connect2care
- Call Home Base at 617-724-5202
What will be available via telehealth at Home Base?
Please refer to the clinical offerings still available at Home Base through virtual care:
Outpatient Mental Health Clinic for Veterans and Military Families
Warrior Health & Fitness for Veterans and Families
NEW: Home Base Operation Health@Home Digital Wellness Program
Telehealth, face-to-face video therapy, has been a growing trend at Home Base for some time. We know the importance of having access to mental health therapy and have taken steps to ensure our military families can continue to receive care during this prolonged period of isolation.
Please let us know if you have any questions at homebaseprogram@partners.org.
Home Base COVID-19 Resource Section
During these extraordinary times it is important that we all work together to support each other. At Home Base, we take this responsibility to heart, and are grateful to be able to stand with you to continue providing much-needed mental health services and support. Please see below for a list of resources, vetted by the Home Base team, available to you and your family.
World Health Organization
The most up to date information about the Coronavirus Disease (COVID-19) with plenty of advice and tips to protect you and your family
U.S. Department of Veterans Affairs
Up to date advice on how to navigate the VA during the Coronavirus Outbreak
Tricare
Get answers on how Tricare is still serving their clients, from changes to Telehealth to how to get your prescriptions delivered to your front door
Coronavirus.Gov
Established by the CDC, FEMA and the White House you can get answers to frequently asked questions and the United States most up to date guidance
Medicare
Assistance with transitioning to Telehealth, coping with stress and other ways Medicare is helping Veterans
Our staff is working remotely to serve you and provide continued care to our Veterans and their families. Home Base’s Connect to Care form submissions and voicemail will be checked daily. If you would like to connect with a member of our Veteran Outreach or Family Support Team:
Visit: www.homebase.org/connect2care
Call: Home Base at 617-724-5202
Give an Hour
Since 2005, Give an Hour® has focused on providing free mental health care to active duty, National Guard and Reserve service members, veterans, and their families
Military OneSource Non-Medical Counseling for Youth
School closures and the general uncertainty surrounding coronavirus disease 2019 have affected families everywhere. Children and teenagers who feel isolated from friends and activities may experience a particularly hard time.
Veterans Crisis Line 1.800.273.8255 (Press 1)
Call, Text, Chat online – This free support is confidential, available 24/7 and serves Veterans, All Service Members and their family members and friends
Military OneSource
Military OneSource is dedicated to providing timely resources, information and answers to address the impact of COVID-19 on our military community. They provide resources to Service Members in need and also have an endless supply of tips and tricks for navigating all sorts of issues facing military families
Wounded Warrior Project
Wounded Warrior Project is providing Covid-19 grant relief funds to registered warriors in need due to employment losses to assist with household needs.
USA.Gov
USA.Gov Provides a variety of COVID-19 response resources for Military Families including help for small businesses, Disaster Relief Assistance, and Unemployment assistance
Army Emergency Relief
Active Duty & Retired Soldiers can apply for assistance for Disaster Relief, Food, Vehicle Costs and much more
Navy-Marine Corps Relief
NMCRS provides emergency funds to Sailors, Marines and their families in need and even offer long-term financial planning services
Air Force Aid Society
The Official Charity of the U.S. Air Force, they support Airmen with assistance like Basic living expenses, Vehicle Repairs and During Disasters
Coast Guard Mutual Assistance Program
The Coast Guard Mutual Assistance Program has adapted their disaster relief program to provide increased funding for lost wages, child care, quarantine costs, school meals, etc. due to the current situation. They are providing free online tutoring, educating equipment for college students and expanding financial assistance for medical and funeral costs.
USA Cares
The Housing Assistance program aims to prevent foreclosures and evictions for post-9/11 veterans and their families.
Iraq and Afghanistan Veterans of America
The Rapid Response and Referral Program is available for immediate support. If you need someone to talk to, anytime, day or night IAVA’s Quick Reaction Force is standing by. QRF can help by providing peer support 24/7 and providing connections to quality resources for Housing and Homelessness.
HUD.Gov
A Resource for navigating HUD services during the COVID-19 Response
USA.Gov D-SNAP
The Disaster Supplemental Nutrition Assistance Program is also known as food stamps for disaster situations. D-SNAP provides one month’s worth of benefits on a debit-type card that you can use at most grocery stores.
The Emergency Food Assistance Program
The Emergency Food Assistance Program (TEFAP) is a federal program that helps supplement the diets of low-income Americans by providing them with emergency food assistance at no cost. USDA provides 100% American-grown USDA Foods and administrative funds to states to operate TEFAP
Project Bread
In addition to efforts supporting the school meal service in conjunction with the Department of Education, Project Bread’s FoodSource Hotline is actively assisting people who need help getting food and plans have been implemented to ensure continuity of operations despite the closure of the Department of Transitional Assistance and any periods of quarantine
Generates an ELA and Math Curriculum for children at no cost
Military Child Education Coalition
MCEC Goes beyond just educational resources and looks at supporting families with initiatives in resilience and managing stressful times
80+ Free Science Activities You Can do at Home
Stuck at home for the next few weeks with nothing to do? Here are over 80 free science ideas, including seven games you can play over and over, to get you through – no strings attached!
Storyline Online
Your Kids Favorite Books, Read by Famous celebrities like Oprah, Al Gore, Rami Malek, Kevin Costner and More
Scholastic
Scholastic is providing a free daily curriculum for kids Pre-K – 9th Grade
myRecovery
Online AA Meetings and 24/7 Meeting Room
SMART Recovery Self-Management & Recovery Training
Online Resources to managing your recovery at home
Starlight Program for Military Personnel
A residential Program for Military Personnel with a treatment team including licensed physicians, therapists, case managers, licensed psychiatrist, advanced practice nurses, art therapists and registered dietitians
Narcotics Anonymous Virtual Meetings
Soberistas (Women Only)
Provides a women-only international online recovery community
US Wireless Carriers Pledge to Suspend Cancellations
For the next 60 days, the FCC calls on telecom companies to maintain service and waive late fees for any residential and small business customers who can’t pay their bills due to the pandemic. It also calls on those companies to open their WiFi hot-spots. Approximately 70 companies have agreed to honor the pledge. The list includes all four of the big wireless carriers — AT&T, Sprint, T-Mobile and Verizon (Engadget’s parent company) — as well as internet service providers (ISPs) like Comcast and Google Fiber.
National Grid
National Grid is temporarily suspending collections-related activities, including service disconnections, to lessen any financial hardship the COVID-19 pandemic may have on our customers. These policies are effective immediately and will be in place through the end of April. We will evaluate their continued need at that time. Please note that regular billing will continue for all customers.
Eversource Energy
Pledging to lessen the financial hardships on customers affected by work disruptions. In a statement, Eversource spokesman Reid Lamberty said the company is “voluntarily suspending residential customer disconnections indefinitely and continue(s) working with business customers who contact us about possible adjustments to their monthly bill.